For seasonal and remote properties

Hotel software for seasonal and remote properties with small teams

A property that opens for a season and sits far from a city runs on advance bookings, transfers, activities and a team that changes every year. Hemmz keeps the booking, the transfer, the room and the bill on one platform, with phone views for housekeepers and drivers.

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A small dark timber lodge with a turf roof and a smoking chimney beside a calm fjord in autumn, with orange birches, red heather, a gravel track leading to it and bare mountains across the water in low sun.

The problem

What gets in the way

Each season starts from a spreadsheet

Rates, packages and cancellation terms are rebuilt every year from last season's file. The first weeks of opening are spent finding out what was set up wrong.

Every arrival is a logistics job

Guests land at an airport a long drive away. Flight numbers sit in emails and the pickup list is rewritten every evening. One missed message leaves a guest waiting at arrivals.

A few people do every job

The same person takes the booking, drives to the airport and helps turn the rooms. Seasonal staff are new each year and have days, not months, to learn the systems.

Guests pay long before they arrive, then plans change

Bookings come in well ahead of the season with a deposit, often through tour operators. Dates move and flights change, and someone has to work out what has been paid and what is still owed.

The answer

How Hemmz helps

A season set up with its own dates

Available to founding propertiesRates and revenue

A rate plan carries the dates it is on sale and the dates it can be stayed, along with its minimum stay and what it includes. Nights you are closed are shut with a stop-sell, and cancellation terms can differ by season. You set the prices: automated yield rules and forecasting are in development.

The rates and availability chart for a twelve-room hotel: three room types down the side and nights across, with free rooms, the flexible rate's price, reservations and stop sell, closed to arrival and minimum stay restrictions for each night. Illustration with sample data.

Advance bookings with a deposit

Available to founding propertiesBooking engine

Guests book a room or a package online in English, Spanish, Finnish, German or Arabic and pay a deposit or the full amount, as your policy sets. The balance falls due a set number of days before arrival, and the guest can pay it from their own booking page. They can manage or cancel the booking themselves under its terms.

The booking engine's results page for a two-night stay, with three rooms shown as cards with photo, package, nightly breakdown with the VAT included, deposit, balance due at the hotel and a Select button. Illustration with sample data.

Transfers planned against the booking

Available to founding propertiesTransfers and drivers

A transfer run is linked to the booking with its flight number, pickup point, passengers, driver and vehicle. Arrivals with no transfer arranged appear as a list to work through, and the system refuses to give one driver two runs that overlap. Drivers see their own runs on their phone and report each step, from on the way to guest on board.

The airport transfers board: today's runs in time order with flight, guest, booking, driver, vehicle and state, including one run on the way and one still waiting for a driver. Illustration with sample data.

Activities with a set number of places

Available to founding propertiesExperiences, add-ons and loyalty

Each activity has scheduled sessions and a capacity, and a session stops taking guests when it is full. An activity can be sold as an extra on a booking or included in a package, so the guest's programme stays attached to the stay.

The experiences sessions list for the sauna evening: dates and times with capacity, places booked, places remaining and each session's open, closed or cancelled status. Illustration with sample data.

A phone view for each housekeeper

Available to founding propertiesHousekeeping and maintenance

A housekeeper's phone shows their own round: start a room, finish it, report a problem. The desk inspects the room and releases it as ready, and check-in is refused until then. A repair is a work order that can hold the room out of use until the work is approved.

The housekeeping board: a small hotel's rooms for the day, arrivals first, each with its state (cleaning step or occupied), the time it must be clean by, who cleaned and inspected it, and the next action. Illustration with sample data.

Questions

Questions hoteliers ask

Is Hemmz available to seasonal properties now?

It is available to our founding properties, who are rolling it out with us stage by stage. It is not yet offered as a self-service product. Ask for a demo and we will tell you plainly whether it fits a property like yours.

Does it work without an internet connection?

No. The console and the phone views need a live connection. When a phone is offline the housekeeping screen stops taking actions instead of saving them for later, so two people cannot overwrite each other's work. If the connection is weak in parts of your property, tell us in the demo and we will say plainly whether Hemmz fits.

Can tour operators and agencies book with us directly?

Yes. Each agency or company has an account with its contracted rates and its own portal login. Its bookers see the account's bookings and make new ones at those rates. Stays can be billed to the account, with statements of what is owed.

Can everything be set up before the season opens?

Yes. The rollout is staged: rooms, rates and policies are set up and tested before anything replaces what you use today. Your current systems stay in use until each replacement has been tested and accepted, and nothing is charged for a service you cannot yet use.

See Hemmz for yourself

Tell us about your property. We will show you the platform on a call and answer plainly what is ready today and what is still coming.

Request a demo